Terms of Uses

Welcome to Pawlace. These Terms of Use (“Terms”) govern your access to and use of pawlaceusa.com (the “Site”) and any purchase you make through it. By browsing the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

About Pawlace

Pawlace designs and hand-crafts pet jewelry, apparel, and accessories, including made-to-order keepsake items. We are based in Sacramento, California, and can be reached at RoyalService@pawlaceusa.com or 978-898-8762.

Use of the Site

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in any way that could damage, disable, or impair it
• Attempt to gain unauthorized access to any part of the Site, other accounts, or our systems
• Copy, reproduce, or resell any content from the Site without our written permission
• Use automated tools (bots, scrapers) to access or collect data from the Site

Products, Pricing & Availability

We make every effort to display product colors, materials, and sizing accurately, but slight variations may occur, especially with handmade items. Prices are listed in USD and are subject to change without notice. We reserve the right to limit quantities, refuse any order, or discontinue a product at our discretion.

Custom & Made-to-Order Items

Some products, including custom keepsakes, are made to order. Production timelines for these items may be longer than our standard processing time, and details specific to your order (materials, sizing, engraving, etc.) are your responsibility to confirm at checkout.

Orders & Payment

By placing an order, you confirm that the payment and shipping information you provide is accurate. We reserve the right to cancel or refuse any order, including for suspected fraud, pricing errors, or stock unavailability, and will notify you if this happens.

Intellectual Property

All content on this Site — including text, images, logos, and product designs — is owned by or licensed to Pawlace and is protected by copyright and trademark law. You may not use our content for commercial purposes without written consent.

Accounts

If you create an account, you are responsible for keeping your login information confidential and for all activity under your account. Notify us immediately at RoyalService@pawlaceusa.com if you suspect unauthorized use.

Third-Party Links

The Site may link to third-party websites (including social media). We are not responsible for the content, policies, or practices of any third-party site.

Disclaimer & Limitation of Liability

The Site and all products are provided “as is.” To the fullest extent permitted by law, Pawlace is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the revised Terms.

Contact Us

Questions about these Terms can be sent to: RoyalService@pawlaceusa.com | 978-898-8762 3400 Cottage Way, Ste G2, Sacramento, CA 95825